Stakeholder Engagement

Stakeholder Issues of concern Communication channels and response methods Stakeholders’ communication situation
Government and authorities
  1. Compliance
  2. Company management
  3. Risk Management
  4. Communication with government authorities
Contact:Yeh Chen-Hsiang
-Seminar Participation
  1. Cooperate with the competent authority to collect inquiry coupons from time to time and supervision inspection needs
  2. Participate in seminars and seminars organized by the competent authority from time to time
  3. Maintain good interaction with the competent authority
  1. Employee benefits
  2. Labor relations
  3. Education and training
  4. Health and Safety
-Staff suggestion box
-Welfare Committee
-Labor-Management Conference
-Education Training
-Employee health check
  1. Regular employee health checkups are held every year, and on-site health services for factory doctors are held monthly
  2. Regular labor-management meetings and employee welfare committee meetings
  3. Establish an employee reward and promotion system, and a feedback mailbox
  4. Provide all kinds of education and training courses from time to time
Shareholders and investors
  1. Company management
  2. Operational performance
  3. Shareholder participation
Contact:Yeh Chen-Hsiang
-Company website
-Company Information Observatory
-Shareholders' meeting and annual report
  1. Regularly update the official website financial, business and corporate governance related information
  2. Hold a shareholder meeting every year to explain the operating performance to investors and respond to shareholder questions
  3. Set up investor Contact for two-way communication
  1. Product quality
  2. Product delivery
  3. Product price
  4. Customer Relationship Management
-Company website
-Customer satisfaction survey
-Customer Service Hotline
  1. Customer Satisfaction Survey
  2. Product quality management
  3. Customer correspondence
  4. 24-hour customer service line
  1. Supply Chain Management
  2. Supplier management
  3. Delivery quality management
-Purchase order, contrac
-Vendor irregular appraisal and assessment
  1. Regular supply evaluation management
  2. Visit the supply regularly, discuss and communicate on poor quality
  3. The products provided by suppliers are required to meet the requirements of green products and environmental protection
  1. Company Image
  2. Social Responsibility
  3. Public welfare activities
-Company website
  1. Sponsorship of local schools, development associations and neighbourhood activities
  2. Install solar installations on the roof of the factory, replace energy-saving LED bulbs, and e-work
  3. Implement social welfare, sponsor or donate to disadvantaged groups and charity groups from time to time